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01.09.2025
NEW SERVICE CREATED TO STRENGTHEN PROTECTION AGAINST FRAUD

Starting from September 1, 2025, citizens will be able to entrust the control of their banking transactions to a relative or friend, who will have the right to confirm or reject money transfers if they appear suspicious. At the same time, the assistant will not have access to the account or the right to conduct transactions independently.

The assistant will have 12 hours from the moment of notification to confirm or reject a transaction. Only the client themselves can initiate the activation of the service. If the client decides to opt out, the bank will be obliged to deactivate the service within 24 hours.

The mechanism applies to money transfers, including those made with bank cards, transfers via the Faster Payments System (FPS), and cash withdrawals.

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