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08.09.2025
CASH WITHDRAWALS AT ATMS AND FINANCIAL GUARDIANSHIP: NEW SECURITY MEASURES ARE PROVIDED FOR INDIVIDUALS

Pursuant to the amendments effective from September 1, 2025, a number of new measures have been introduced to protect bank customers from fraudulent account transactions, including those carried out using ATMs.

Before dispensing cash at an ATM, a credit institution must verify whether there are indications that the transaction is being carried out without the customer’s voluntary consent (under the influence of fraudsters or by the fraudsters themselves).
Moreover, restrictions on cash withdrawals to be applicable  if the credit institution obtains information from the Bank of Russia that the customer or their card is listed in the fraud operations database. In such cases, the withdrawal limit will be 100,000 roubles per month and will remain in effect as long as the relevant information is present in the database.
Another measure aimed at protecting citizens from fraud is the option, by agreement with the bank, to appoint a designated person to confirm the customer’s instructions regarding withdrawals from their account (or deposit), including through ATMs, as well as transfers to third parties. The customer may also define specific criteria for transactions for which confirmation is necessary.

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