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28.05.2020
REPAYMENT HOLIDAY: BANKS SHOULD NOT OFFER IN RETURN THEIR OWN, LESS PROFITABLE, RESTRUCTURING PROGRAMMES, AND REQUIRE A PERSONAL VISIT BY THE BORROWER

The Central Bank identified and recognized as unacceptable the following shortcomings in the work of banks and microfinance organisations when providing borrowers with credit holidays:
- instead of repayment holiday, borrowers are offered their own, less profitable, restructuring programmes;
- information on various restructuring opportunities is not posted on the financial institution’s website or it is difficult to find required information there;
- refusal to accept repayment holiday applications remotely.

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