Monitoring of the Federal Legislation dated 7.03.2012

Order of the Ministry of Mass Communications of the Russian Federation No. 345 of December 19, 2011 on the Endorsement of the Administrative Regulation of the Federal Agency for Press and Mass Communications on the Provided State Service "Organisation of Reception of Citizens, Providing for a Timely and Full Processing of Oral and Written Appeals of Citizens, Adoption of Decisions on Them and Sending Replies to Applicants within the Deadlines Specified in the Legislation of the Russian Federation"

Specifies the above procedures.